Case Study

Efficiency Ontario

The easy way to apply for energy-efficiency incentives

Overview

Temagami Systems supports the energy conservation efforts of utility companies, their customers and other market participants. They work with over 30 electric utility companies in Ontario to process over 100,000 grant applications in the Save On Energy Retrofit Program. Submitting and processing an application through the Independent Electricity System Operator’s (IESO) website took up to a month, we were able accomplish this in a matter of days with Temagami.

To learn more about Save On Energy Retrofit Program please visit here

Project

Temagami Systems
Save on Energy
(Responsive Web Application)

What we did

  • User Experience Design
  • User Interface Design
  • Responsive Web App Development
  • Unique Account Permissions
  • Form Creations
  • QA Testing
  • Web Security
  • Math and Business Logic Alignment
  • Real-time Collaborative Support

Challenge

When Temagami Systems approached Quantum Mob in May 2017, they were working with another development team and working with a tight schedule. Their clients were working on a sluggish government system and in need for a quicker and more reliable alternative.

Out of the box, the new system had to support over 100,000 existing grant applications with real-time collaborative support. This had to be achieved by the end of 2017.

Solution

We worked with Temagami Systems to iterate quickly based on early-user feedback, launching a “10x” product.

The product was able to withstand the high server-load using task-specific technologies for searching, real-time collaboration, and front-end performance. In contrast, the government system continued to provide intermittent service uptime.

Realizing the industry was ripe for disruption and transformation, we designed the web app to be mobile-ready. This allowed on-site applicant representatives to provide instant savings and incentive estimates to their customers.

Process

When Temagami Systems reached out to us, they expressed urgency. The project was both complex and time-sensitive. Understanding their business needs, we learned their domain knowledge and ramped up immediately. We integrated a proper build process and CI pipeline to facilitate fast iteration.

User Experience & User Interface Design

We engaged our creative team to build more intuitive and simplified application forms and UI, cutting out fat and decreasing the time required to submit an application from start to finish. Consistency with branding and design language was key in creating an intuitive user interface.

Web Application Development

With Vue.js, Webpack builds, and Nightwatch testing, we built a lazy-loading front-end that feels lightning fast. By modularizing code and following best practices, we kept the code-base clean and easy to follow, minimizing ramp-up time for new team members.

Real-time Editing & Support

Leveraging Firebase, we were able to build instant, real-time collaborative forms for energy utilities to support their clients. Multiple users can populate form fields simultaneously, and see their collaborators’ actions in real time. This speeds up application submission, while also allowing support staff to see and engage with clients in real-time, minimizing turnaround time on support issues.

Results

We created and helped launch a production-ready product that outperformed competitors allowing applicants and utility companies to save time. With our optimized workflow, Temagami was able to consistently hit their deadlines, resulting in very well-received demos, and sales success.

Applicant representatives were eager to get their hands on a system that improved usability and reduced the total number of administrative tasks necessary.

We cut average form submission time from up to a month to a few days, while allowing utility companies to provide live support to their clients, drastically cutting down support costs.

What do you want to build?

What do you

want to build?