Key Takeaways

• Being digital-first means embracing digital transformation as opposed to doing it half-heartedly
• In order to become agile, you need to start at the top of your organization. Once leadership is well-informed and onboard, every other roadblock can be handled tactfully and effectively.
• This pandemic has levelled the playing field for all the players in various industries. It has created a lot of new opportunities for small players to get their foot in the door, adapt to new technologies and show their expertise.
• Finding the right technology partner can help you lead the change. Instead of focusing on the “what”, you will be focusing on the “why” and “how” during the entire digital journey.
• This fast-forwarded digital adoption has led organizations to reduce process timelines along with increased efficiency, enabling significantly decreased operational costs.